Why Sigma

An outsourcing provider specialising in credit and customer management

Sigma's executive team offer over 70 years of combined contact centre management experience in a wide range of industries including; utilities, financial services, retail, transport, insurance, telecommunications and the public sector. Many of the UK’s largest brands have entrusted Sigma to conduct activity in their name as a true extension of their internal operations; a testament to the passion and quality with which each customer interaction is undertaken.

The business is proud to have developed a business model that puts people at the core of everything it does; combining traditional best practices with modern and creative business processes that have been designed to drive customer, client and employee satisfaction at all times.

Currently employing over 400 carefully selected and trained professionals, Sigma operates from multi-channel platforms based in Redditch, Worcestershire and new offices in the heart of Birmingham.  Sigma is also able to provide an off-shore outsourcing solution for clients via the Cape Town operation of its parent company Sanclare.


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Redditch Office
Grosvenor House
Prospect Hill
B97 4DL

Birmingham Office
46 The Priory Queensway
B4 7LR